Privacy Policy

Fastlink IT Multi Services Ltd operates this website (fastlinkit.ng, fastlinkit.net, fastlinkit.com) and the platforms MyBookAm (mybookam.com, school.mybookam.com), ShopKepa (shopkepa.app, hotel.shopkepa.app) and ServicePlace. This policy explains what information we collect, why, and how we protect it, in line with the Nigeria Data Protection Act 2023 (NDPA).

1. Information we collect

• Contact details you give us directly — name, phone number, email and message — when you use our contact form, WhatsApp or register as an agent.
• Account information on our platforms — school, shop or hotel details, staff accounts and transaction records needed to provide the service.
• Usage data — basic technical logs (browser type, pages visited, IP address) used to keep the services secure and working.

2. How we use information

• To provide, operate and support our platforms and services.
• To respond to enquiries and deliver receipts, invoices and notifications.
• To process payments through trusted payment processors — we never hold school or business funds; payments go directly to the customer's own bank account.
• To prevent fraud and keep accounts secure.

3. What we never do

• We never sell your personal data to anyone.
• We never hold one naira of a school's or business's money.
• We never publish your private data on public pages.

4. Sharing

We share data only with the providers needed to run the service — payment processors (e.g. Flutterwave), SMS/email delivery providers and hosting providers — each under contract and only for the purpose of delivering our services, or where the law requires it.

5. Your rights

Under the NDPA you may request access to, correction of, or deletion of your personal data. Contact us at info@fastlinkit.ng or on 0806 592 2999 and we will respond promptly.

6. Security & retention

We use industry-standard security (encrypted connections, access controls, audited admin actions) and keep data only as long as needed to provide the service or meet legal obligations.

7. Contact

Fastlink IT Multi Services Ltd, 1A Dike Road, Off 96B Ngwa Road, Aba, Abia State, Nigeria · Branch: 10 Isuawa Street, Off Mount Close, Awkunanaw, Enugu · Phone/WhatsApp: 0806 592 2999 · Email: info@fastlinkit.ng